Returns & Exchanges

At Obroi, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. Our streamlined process ensures that your style journey remains effortless even if a piece isn't the perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.